Privacy Policy for Aurizen
Your data protection and safety are our priority
Introduction to our privacy principles
Aurizen values your privacy and is committed to handling your personal data securely in accordance with Australian law. This policy explains how and why we collect, use, and safeguard your information.
We strive to earn your trust by respecting your choices and giving you full control over your data. Our policy applies to every visitor and client on our platform or during a consultation.
How we collect information
Personal data may be collected when you engage our services, fill out forms, contact us, or visit our website.
Information you provide us directly
- • Contact details such as your name, phone, or email address
- • Any messages or feedback shared through our website
- • Details you give during appointments or consultations
- • Survey responses, if you choose to participate
- • Other information you voluntarily provide when interacting with us
Information collected automatically
- • Device, browser, and IP information for technical support
- • Website interaction data and access times
- • Session cookies for navigation improvements
- • Usage patterns that help us optimise services
- • Location data as permitted by your browser settings
How we use your information
We use collected information to communicate, deliver services, ensure compliance, and continually enhance your experience.
- • Manage and respond to your requests or inquiries
- • Book and organise appointments or meetings
- • Update you on important changes or new services
- • Comply with Australian legal obligations
- • Ensure secure and efficient website operation
- • Analyse service trends and usage statistics
- • Protect our users’ privacy and platform integrity
Our Promise: We do not sell or rent your personal information. Data handling is always secure and compliant with all relevant privacy regulations.
Sharing of personal data
Your information is shared only as needed to deliver our services or when required by law. We do not transfer data for marketing purposes.
Service Providers
Third-party vendors only access your data to help deliver essential services, with strict controls and confidentiality agreements.
Legal Disclosures
We may disclose data if legally required, such as for regulatory compliance or law enforcement.
Anonymous Statistics
Aggregate, anonymised data may be used for reporting or improvement purposes.
Your rights and choices
You may access, correct, or request deletion of your personal information at any time. Contact us for any privacy concerns.
- • Request access to the personal information we hold about you
- • Correct or update your data as necessary
- • Request deletion of your personal data
- • Request transfer of your data to another provider
- • Object to certain uses of your information
- • Limit processing where justified by law
To exercise any privacy right, email or contact us using our details below. We respond promptly to every request.
How we keep data secure
We implement recognised security protocols, restrict access to authorised staff, and regularly audit our systems for safety.
Technical Safeguards
- • Encryption for sensitive data and transactions
- • Data transmission via secure SSL connections
- • Two-factor authentication for staff access
- • Routine cybersecurity monitoring tools
Procedural Safeguards
- • Ongoing staff training on privacy policies
- • Regular internal privacy audits and reviews
- • Documented incident response procedures
- • Restricted access to needed personnel only
How long we keep information
We retain data as long as necessary to provide our services, meet legal requirements, or resolve disputes.
- • Held while your account is active or as required
- • Kept for service improvement analysis
- • Stored while relevant to client relations
- • Maintained per legal finance record timelines
- • Retained if you’ve opted in to updates
After retention periods, your information is safely deleted or anonymised.
International transfers of data
Your data is stored in Australia. In rare cases, service providers outside Australia may process information under strict agreements.
- • Transfers follow relevant privacy standards
- • Only secure, vetted vendors used for processing
- • Regular audits of international service providers
- • Contractual safeguards always in place
Cookies and tracking technology
Cookies help us optimise your site experience. You can control cookie settings and review your preferences at any time.
Types of cookies used
- • These power core site features and security
- • Track site efficiency and help identify issues
- • Optional, personal settings for your experience
- • Support navigation and on-site actions
You control cookies through your browser settings at any time.
Changes to this policy
We may update our policy to reflect new practices or requirements. Check here for updates regularly.
- • Website update notifications
- • Email to registered clients
- • Banner displayed during login
- • Direct communication in consultations
We inform you of major changes promptly.
Contact for privacy questions
For privacy requests or concerns, reach our Data Officer using the details provided below.
Aurizen
570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61.3.3559.6345
Email: content@aurizen.pro
Policy last updated January 28, 2026
Effective as of January 28, 2026